8.6 Release of products and services

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8. OPERATION

8.6 Release of products and services

The organization shall implement planned arrangements, at appropriate stages, to verify that the products and services requirements have been met.

The release of products and services to the customer shall not proceed until the planned arrangements have been satisfactorily completed, unless otherwise approved by a relevant authority and, as applicable, by the customer.

The organization shall retain documented information on the release of products and services. The documented information shall include:
  • a) evidence of conformity with the acceptance criteria;
  • b) traceability to the person(s) authorizing the release.


Cross reference
Clause 8.5.1 (Process control)
Clause 9.1.3 (Performance analysis and evaluation)