9.1 Monitoring, measurement, analysis and evaluation (9.1.3)

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9. PERFORMANCE EVALUATION

9.1 Monitoring, measurement, analysis and evaluation

9.1.3 Analysis and evaluation

The organization shall analyse and evaluate appropriate data and information arising from monitoring and measurement.

The results of analysis shall be used to evaluate:

NOTE Methods to analyse data can include statistical techniques.


Cross reference
Clause 4.4.1 (QMS and its processes)
Clause 10.3 (Continual Improvement)