4.2 Understanding the needs and expectations of interested parties

Posted by Integrated Safety Inspection System on 6:32 PM with No comments

4. CONTEXT OF ORGANIZATION

4.2    Understanding the needs and expectations of interested parties

Due to their effect or potential effect on the organization’s ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, the organization shall determine:
  1. the interested parties that are relevant to the quality management system;
  2.  the requirements of these interested parties that are relevant to the quality management system.
The organization shall monitor and review information about these interested parties and their relevant
Go to
Clause: 4.3
Clause: 6.1.1


Cross reference
Clause 8.5.5 (Post delivery activities)