Product

Product

A product is a tangible or intangible output that is the result of a process that does not include activities that are performed at the interface between the supplier (provider) and the customer. Products can be tangible or intangible.

According to a note to this definition, there are three generic product categories: hardware, processed materials, and software.

Many products combine several of these categories. For example, an automobile (a product) combines hardware (e.g. tires), software (e.g. engine control algorithms), and processed materials (e.g. lubricants).