Quality policy

Quality policy

A quality policy should express top management's commitment to the quality management system (QMS) and should allow managers to set quality objectives.

It should be based on ISO’s quality management principles and should be compatible with your organization’s other policies and be consistent with its vision and mission. ISO's quality management principles ask you to focus on customers and interested parties, to provide leadership, to engage and involve people, to use a process approach, to encourage improvement, to use evidence to make decisions, and to manage corporate relationships.