8.4 Control of externally provided processes, products and services (8.4.3)

8. OPERATION

8.4 Control of externally provided processes, products and services

8.4.3 Information for external providers

The organization shall ensure the adequacy of requirements prior to their communication to the external provider.

The organization shall communicate to external providers its requirements for:

• a) the processes, products and services to be provided;
• b) the approval of:
• 1) products and services;
• 2) methods, processes and equipment;
• 3) the release of products and services;
• c) competence, including any required qualification of persons;
• d) the external providers’ interactions with the organization;
• e) control and monitoring of the external providers’ performance to be applied by the organization;
• f) verification and validation activities that the organization, or its customer, intends to perform at the external providers’ premises.

Cross reference
Clause 9.1.3 (Performance analysis and evaluation)